Leadership & Management
Underutilized Business Strategies, Part One
How much thought do you give to business strategies? In a world filled with shiny marketing tools and sales funnels, it’s easy to forget.
Underutilized Business Strategies, Part Two
As a fitness entrepreneur, you have many tools at your disposal to help grow and run your business. Some are designed to address specific areas—marketing, sales or operations, for example—while others help you build the structure and outline the framework that will bring all of those individual parts together.
Gym Memberships Pay Off
Many people who want to join gyms are skeptical that it will actually help them reach their fitness goals. A new study from Iowa State University may assuage those doubts—and help gyms to convert more browsers into buyers. According to the research, published in PLOS ONE (2017; http://dx.doi.org/10.1371/jour
nal.pone.0170471), gym members tend to have significantly higher levels of strength and cardiorespiratory fitness and are generally more active than nonmembers.
Do You Need a Better Technology Policy?
If you've spent any time at all inside a gym, you've likely experienced this scenario: You're humming along on your treadmill when Joe Talksalot hops onto the machine next to you and proceeds to speak loudly into his smartphone. To distract yourself from Talksalot's not–so–private conversation, you scan the gym floor—and over in the corner you see a woman doing backbends while contorting her neck to maintain a visual on her tablet.
How to Overcome the Stresses of Being a Personal Trainer
A personal training career can be fulfilling, but it can also become very taxing and negatively impact your personal and professional lives. Learn how to mitigate common stressors associated with the job.
Seven Reasons People Join a Fitness Facility, Part Two
Fitness facility owners and managers often focus on what they offer instead of why they offer it. In the first part of this series about why people decide to join a fitness facility, we explored the roles that inspiration, motivation and doctor’s orders play. In this second part, we’ll discuss four more guideposts.
The Best Interview Questions You’re Not Asking
The search for top talent can be difficult and is often made no easier during the interview process. How do you choose questions that will elicit the information you need to select the right person for the job?
Top Traits of Great Business Leaders
Bosses. We’ve all had them. Good, bad, indifferent. What sets the good ones apart from the rest?
If you have difficulty relating to or mobilizing your staff, perhaps it’s time to do a little self-assessment and determine what leadership qualities you may be lacking.
“My favorite project manager always had my back,” recalls Susan Wall, a freelance instructional designer from Lisbon, New Hampshire. “He also trusted me to do my job, and he challenged and encouraged me to step outside my comfort zone.”
GROOMing Habits, Part Two
If you’ve ever struggled to fill open classes or you’ve ever wanted more qualified fitness pros on your staff, it’s time to get proactive and ensure that you have the team of your dreams. GROOMing Habits is designed to arm you with the tools to make it happen. In the first installment, we covered Groundwork and Recruitment. Now let’s explore the final components: Options, Opportunity, and Manage & Meet Expectations.
Seven Reasons People Join a Fitness Facility, Part One
The daily responsibilities of owning and managing a fitness facility can be overwhelming. Along with all the usual details, like class scheduling and staff management, a primary concern is the danger of reduced revenue due to member turnover.
“How do you handle the situation if one of your trainers isn’t meeting your expectations?”
I have found that these are the most common reasons why some trainers are not performing: lack of knowledge, lack of confidence, lack of recognition and lack of personalized motivation (you as a manager/owner knowing what specifically motivates them).
GROOMing Habits, Part One
Unless you’re extremely fortunate, quality instructors are not knocking down your door begging for work. Instead, you likely find yourself cycling through recently certified fitness pros who have little or no experience. They come, they go and you start over. The amount of time and attention you invest in staffing can take your eyes off the bigger picture, which is to help people get fit and healthy.
Nine Traits That Top Trainers Look For in Managers
As an owner or a manager, could you be putting off talented trainers without knowing it? We asked some top fitness pros what they look for when seeking employment. What they have to say may help you become the type of manager that the best-quality trainers yearn to work for.
Inspired Business, Part Five: Staff Buy-In
At an inspired fitness facility, people are encouraged and motivated to generate a “positive vibration.” This business model makes members feel special, and it motivates people not only to join your facility but also to thrive in your fitness community. What happens when your employees are treated as well as your members?
How to Cope With Change
Change is inevitable. Organizations restructure, fitness facility ownership turns over and managers come and go. Although change can be positive, for many people the mere thought of it breeds anxiety and fear. During times of job stress, productivity declines; in addition, the rumor mill ramps up, morale may deteriorate and valued employees may look for other opportunities. As a manager, you are responsible for guiding employees through these potentially difficult times.
Transparency: The New Standard for Business Success
Many top business executives have shucked common practice and opened their books and boardroom doors to create greater company transparency. Can this emerging business standard really lead to greater financial success?
How to Take the Stress Out of Performance Reviews
It’s annual review time again, and you feel the tension in the group fitness studio. Regardless of experience level, instructors tend to become anxious around “judgment day.” It’s a nerve-racking experience to have a supervisor watching your every move and jotting down notes.
5 Steps for Inspired Customer Service
Implement proven guidelines that boost positive attitudes and sales.
Mobilize Your Personal Training Staff
The fiscal year is coming to a close, and you have a chance not only for a successful final push but also to connect with your personal trainers in a way that inspires them. Use the following tips to build a cohesive team, empower your trainers and, ultimately, sell sessions.
Direct Mail: Now Fitter Than Ever
During my decade of experience in marketing, I’ve seen a lot of failures—and many more successes. With the Internet, the art of fitness marketing is more complex than it once was. However, many of the basic principles still apply.