My question is, why is my profile pic missing on my Idea account? And Y when I try to upload new pic it wants a flash app ADVERTISEMENT 272 viewsJuly 2, 2014 0 Christina0 July 2, 2014 0 Comments Profile Picture?? 2 Answers ActiveVotedNewestOldest 0 NatalieSmith5 Posted 0 Comments Hello Christina Cotsiopoulos, I do not know; I would contact IDEA at 1-800-999-4332 for ideas on how to fix this. Sometimes there are technical problems that take a while to correct. Take care, Natalie aka NAPS 2 B Fit. 0 Martin0 Posted 0 Comments Yes, contact IDEA. They are awesome. Register or Login