My question is, why is my profile pic missing on my Idea account? And Y when I try to upload new pic it wants a flash app

Hello Christina Cotsiopoulos,
I do not know; I would contact IDEA at 1-800-999-4332 for ideas on how to fix this. Sometimes there are technical problems that take a while to correct.
Take care,
Natalie aka NAPS 2 B Fit.

Yes, contact IDEA. They are awesome.