When will my certificate CEU’s show up on my ACE profile so I can renew my certification?

Hello Amber Herrmann,
Cute picture. You may need to wait for the system and ACE to catch up with each other. If nothing shows up on your profile, you may need to enter your information manually and/or contact ACE.
Thank you,
Natalie
NAPS 2 B Fit
naps2bfit.com

I’ve never seen anything I earned here port directly into ACE automatically.