06, 2007
IDEA Trainer SuccessIDEA Trainer Success - 06, 2007
8 Secrets to Delivering Top-Notch Customer Service
Why it's not really about the sale, but about your delivery style!Professionalism in a Service Industry
By paying attention to details, trainers can collectively elevate the status of our profession.
Podcasting: The New Stealth Marketing Tool
Let technology work for you. Setting up your podcast is easier than you might think.