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COVID-19 (Coronavirus): Updated information and resources from IDEA

2019 October

How to Make First-Time Gym Clients Feel Welcome
Invite them in with a smile, greet them by name and dish out extra help!
How to Prepare for Shopping’s “Busy Season”
Turn holiday shoppers into repeat customers with these ideas.
Providing Excellent Customer Service in the Digital Age
How to navigate between traditional and digital customer service in an increasingly connected world.
Get Out of the Red!
How to assess—and address—what's not working when your fitness facility is losing money.
Future of Fitness
Embrace the Future of the Fitness Industry
Tomorrow is exciting for fitness! Here's how you can prep for the upcoming changes and growing trends in the fitness industry.
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