2019 October
How to Make First-Time Gym Clients Feel Welcome SPONSORED
Invite them in with a smile, greet them by name and dish out extra help!
How to Prepare for Shopping’s “Busy Season” SPONSORED
Turn holiday shoppers into repeat customers with these ideas.
Providing Excellent Customer Service in the Digital Age
How to navigate between traditional and digital customer service in an increasingly connected world.
Get Out of the Red!
How to assess—and address—what's not working when your fitness facility is losing money.