Once on-site, you will want to make sure you have your registration confirmation, session handouts, water (bring a bottle and refill it at the water stations), snacks, a sweatshirt (sometimes the rooms get a little cool, especially after some exercise), a yoga mat (for mind/body sessions), a notepad and a pen or pencil and business cards for networking.

336 Attention to Retention: Top Strategies to Keep Your Clientele

Personal training businesses are more viable when clients remain loyal. In this session, explore top-level strategies to inspire, enlighten, encourage and retain your current community of clients. You’ll take home a 12-month retention roadmap that you can apply to your business whether you are an independent personal trainer or own or manage a fitness facility.

How do I register?

Online: Visit this link to sign up today!

By Phone: 800-999-4332, ext. 7

Outside the U.S. and Canada: 858-535-8979, ext. 7

Where does this event take place?

What are the Attendee Registration hours for questions/assistance?

Can people bring in their own equipment to use/demonstrate in sessions when working out?

How do I join the IDEA Support Squad?

Being a Support Squad member is a fantastic opportunity to be involved behind the scenes, make life-long friends and Inspire the World to Fitness! If you’re reading this you must already know the reputation IDEA has for hosting the most energetic, thought-provoking and cutting-edge events in the industry. Space is limited for this exclusive group; don’t miss your chance and get your application in today!

To learn more about the benefits of joining this program and to apply, please visit this link: http://www.ideafit.com/assistant .

What should I bring?

Are there places to change and/or shower between classes?

Will handouts be available for event sessions?

How do I get CECs for the sessions I attend?

Your proof of attendance and CEC credits are on your CEC certificate, which you can access any time after the conference at www.ideafit.com/myeducation. Workouts do not qualify for CECs. They are designed to be just that, a workout. No CEC-able education is associated with them.

Your CEC certificate will populate with the sessions you selected during the registration process. You will receive communications on how to change/select sessions leading up to the event.

Which certification agencies offer CECs for this event?

How many CECs can I earn at the event?

What do I do if zero credits are assigned to my scheduled session?

How many CECs are offered for each session?

Generally, you’ll receive one CEC per contact hour for workshops and lectures. If you attend a 2-hour workshop, you’ll receive up to 2 credit hours. We are in the process of getting approvals from each of the agencies above and will post the credits soon as they are available. That way you’ll know exactly how many credits the session you are interested in attending is approved for by your certification agency.

Do I get CECs for completing the Pre-Event Intensive?

What is the age you need to be in order to attend/register for the IDEA Personal Trainer Institute?

What is your policy on service animals?

If you require an Emotion Support Animal (ESA) please contact IDEA prior to arriving to the event. IDEA will require current documentation (not more than one year old) on letterhead from a licensed mental health professional stating (1) the attendee has a mental health-related disability listed in the Diagnostic and Statistical Manual of Mental Disorders (DSM IV); (2) having the animal accompany the attendee is necessary to the attendee’s mental health or treatment; (3) the individual providing the assessment of the attendee is a licensed mental health professional and the attendee is under his/her professional care; and (4) the date and type of the mental health professional’s license and the state or other jurisdiction in which it was issued. This documentation may be required as a condition of permitting ESA’s to accompany attendees. Under the Americans With Disabilities Act, ESA’s are not given the same rights and exemptions as Service Animals and approval of ESA’s in public areas and businesses are at the discretion of those entities. If prior approval is not given by IDEA, attendees will be asked to remove the ESA from the event.

What is the IDEA Cancellation Policy?

Event cancellations on or before February 8, 2023 will be refunded in full (less a $100 processing fee). Cancellations received after February 8, 2023 will be issued an open credit, in the full amount of your purchase that can be used toward a future IDEA event. Open credits issued will expire on December 31 of the following calendar year.

*IDEAfit+ memberships purchased as part of a bundle package are non-refundable.

We’ve made it easier to switch names on event registrations at no charge. If you can’t make it, you may send a colleague in your place by contacting Inspired Service at least 7 days prior to the event (switches are subject to a fee increase based on member status). Contact Inspired Service for further assistance at 858-535-8979, ext. 7, or email at member@ideafit.com.

IDEA Health & Fitness Association is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event. IDEA shall assume no liability whatsoever in the event this conference is canceled, rescheduled or postponed due to a fortuitous event, act of God, unforeseen occurrence or any other event that renders performance of this conference impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labor strike, extreme weather or other emergency.

What safety protocols are in place to protect against the spread of COVID-19?

IDEA is committed to the Health & Safety of the community. Along with following CDC and state guidelines for best practices in gatherings, the measures below will be in place to help ensure your safety. Please practice responsible gathering techniques by taking your temperature prior to arrival and home-testing if you’re feeling symptomatic. Keeping the community free of COVID is a shared responsibility; please do your part.

Sanitizing wipes will be provided to clean equipment before and after use
IDEA supports and encourages mask wearing at this event
Hand sanitizer will be available in common areas
We will ask all participants to sign a waiver during the registration process to acknowledge they understand IDEA’s parameters for producing a healthy and safe event

Will there be a virtual offering for IDEA Personal Trainer Institute?

Is IDEA Personal Trainer Institute available to non-IDEAfit+ members?

Yes, but one of the many benefits of being an IDEAfit+ member is discounted pricing on events. If you would like to attend IDEA Personal Trainer Institute and are not currently an IDEAfit+ member, we have created a bundle pricing. This includes a 1-year IDEAfit+ membership and registration to 2023 IDEA Personal Trainer Institute for less than the price of signing up as a non-IDEAfit+ member. Other great benefits of being a member can be found here.

336 Attention to Retention: Top Strategies to Keep Your Clientele

Session 336

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