Q: What is a virtual event?

A virtual event is hosted entirely online. Attendees participate through a conference website designed specifically for IDEA Personal Trainer Institute Virtual. It will allow attendees to watch and participate in sessions and receive exclusive discounts and free swag from the event sponsors live from their computers.

Q: What technology is required to attendee IDEA Personal Trainer Institute Virtual?

A desktop computer, laptop, tablet, phone or similar device with internet connectivity and Chrome or Firefox web browsers installed is all that is required.

Q: What happens if you have technical issues during IDEA Personal Trainer Institute Virtual?

There will be a virtual “help desk” available at all times during the event. If you are experiencing any technical difficulty, there will be live staff ready to help you troubleshoot issues. If you are having issues accessing the event, please call our Inspired Service Team toll-free at (800) 999-4332, ext. 7.

Q: How do I register?

Online: Visit this link to sign up today! By Phone: Call our Inspired Service Team toll-free at (800) 999-4332, ext. 7. Outside the U.S. and Canada: dial (858) 535-8979, ext. 7, (7:00am–5:00pm Pacific Time, Monday-Friday). Please have your credit card number and expiration date ready.

Q: How much does IDEA Personal Trainer Institute Virtual cost?

Early-bird registrations received by February 12, 2020 are $199 (member price) and $249 (non-member price. Registrations received after the early-bird date are $239 (member) and $289 (non-member). There is also an optional 12-month on-demand access to all sessions from IDEA Personal Trainer Institute Virtual. The sessions will be recorded so there will not be live interaction with other attendees or presenters. This option cannot be purchased by itself and must be combined with an IDEA Personal Trainer Institute Virtual registration. CECs will not be afforded for sessions watched On-Demand after the “Live Event” has concluded.

Q: Are payment plans available?

Yes, you can pay as little as 33% of the total registration cost to secure your registration and pay the balance at a later date. Just ensure your total is paid in full prior to the event start date. You can make additional payments using the link and confirmation code received in your registration email.

Q: I was registered for the In-Person event in Alexandria, VA. Can my open credit be used for a registration at IDEA Personal Trainer Institute Virtual?

Yes! We would love to have you join us at the virtual event. If you have an open credit you would like to use please call our Inspired Service Team toll-free at (800) 999-4332, ext. 7. Outside the U.S. and Canada: dial (858) 535-8979, ext. 7. (7:00am-5:00pm Pacific Time, Monday-Friday). Please have your credit card number and expiration date ready.

Q: What is the event registration cancellation policy?

Cancellations received on or before February 9, 2021 will be refunded in full (less a $100 processing fee). Cancellations received after February 9, 2021 will be issued an open credit, in the full amount of your purchase, that can be used toward a future IDEA event. Open credits issued will expire December 31st of the following calendar year. We've made it easier to switch names on registrations at no charge. If you can't make it, you may send a colleague in your place by contacting Inspired Service at least 7 days prior to the event (switches are subject to a fee increase based on membership status). Contact Inspired Service for further assistance at (800) 999-4332, x7, or email at member@ideafit.com.

Q: How do I get a group discount on event registrations?

For a discount on group registrations please contact IDEA Inspired Service at (800) 999-4332, ext. 7, for assistance.

Q: Do IDEA Business Members have an event discount?

IDEA Business Members receive the discounted member price on unlimited registrations. Please contact IDEA Inspired Service at (800) 999-4332, ext. 7, for assistance.

Q: What are the dates and hours of the virtual event?

All times listed will be Pacific Standard Time. This is a live event. The time in your location could differ from the listed times so please update your calendar accordingly. Saturday March 6: 6:15am-5:30pm (PST) Sunday March 7: 7:15am-5:00pm (PST) You may purchase 12-month on-demand access to all sessions at IDEA Personal Trainer Virtual. You can come back any time over the 12 months following the event and watch sessions you weren’t able to attend live. This is also a great option for international attendees who are experiencing significant time differences. CECs will not be afforded for sessions watched On-Demand after the “Live Event” has concluded.

Q: How do I enter the IDEA Personal Trainer Institute Virtual event platform?

You will receive a reminder email with instructions prior to the event. Your email address and confirmation number will be your access into the virtual event space. The virtual event space will be open at 5:45am Pacific Time (30 minutes prior to the start of sessions) each day. We recommend you use this time to navigate the space, test your internet connection and familiarize yourself with the functionality.

Q: Do I need to select sessions prior to the event?

No, you do not need to pre-select sessions. Once the virtual event goes live you are free to access any session you prefer.

Q: Are there preconference certification sessions?

Yes, there will be additional certification courses with CECs available at IDEA Personal Trainer Institute Virtual. However they will be called Pre-Event Intensives and they will occur on Friday, March 6. Please see the event schedule for specifics.

Q: Will sessions be recorded and available after the Convention?

Yes, you may purchase 12-month on-demand access to all sessions at IDEA Personal Trainer Institute Virtual for an additional cost. You can come back any time over the 12 months following the event and watch sessions you weren’t able to attend live. This is a great option for international attendees who are experiencing significant time differences. CECs will not be afforded for sessions watched On-Demand after the “Live Event” has concluded.

Q: Will I be able to see the presenters during sessions?

Yes, you will be able to watch video of each presenter, side by side with their presentation.

Q: Can I ask questions during the educational sessions?

Yes, there will be a chat box available in each session and we encourage you to ask questions and interact with presenters.

Q: Will I need fitness equipment to attend IDEA Personal Trainer Institute Virtual?

The equipment needed will be minimal and alterations will be offered for those without home equipment. You will receive e-mail communication listing recommended equipment (if any) for workouts prior to the event.

Q: Will handouts be available for event sessions?

Session handouts will be available for print or download directly from the event platform.

Q: How many CEC’s can I earn for attending IDEA Personal Trainer Virtual

A maximum of 13 CEC credits will be available if you attend a session in each time block. CECs are granted per session and subject to approval from certifying agencies. Please check with your provider for the number of CECs approved. Additional CEC’s are available for Preconference sessions.

Q: How do I get CECs for the sessions I attend?

After the event ends the sessions you attended will automatically be added to your “My Education” page in your user profile. Your proof of attendance and CEC credits are on your CEC certificate, which you can access any time after the conference at www.ideafit.com/myeducation . Workouts do not qualify for CECs. They are designed to be just that, a workout. No CEC-able education is associated with them.

Q: Which certification agencies offer CECs for this event?

The credits you can earn at this event are recognized by the following agencies: ACE, ACSM, AFAA, BOC, NASM, NFPT, NSCA, W.I.T.S., Cooper Institute, NETA, NESTA, and NFPT. If your certification agency is not listed, simply check with the agency to see what credits it allows.

Q: What do I do if zero credits are assigned to my scheduled session?

CECs are assigned by the certification agency, not IDEA. Certification agencies base credits on the education provided and presenter qualifications. Make sure the sessions you attend have CEC verification prior to attending.

Q: How many CECs are offered for each session?

Generally, you’ll receive one CEC per contact hour for workshops and lectures. If you attend a 2-hour workshop, you’ll receive up to 2 credit hours. We are in the process of getting approvals from each of the agencies above and will post the credits as soon as they are available. That way you’ll know exactly how many credits the session you are interested in attending is approved for by your certification agency.

Q: Do I get CECs for completing the Pre-Event Intensives?

Yes, at the end of the Pre-Event Intensives you’ll receive a Certificate of Completion that will include the number of CECs for attending. Make a copy for your records and send a copy to your certification agency.

Q: How do I join the IDEA Events Support Squad?

There will not be a Support Squad for IDEA Personal Trainer Institute Virtual, but we would love your help for a future event. If you are interested in joining the Support Squad for a future event please contact Steffi Habermann at shabermann@pocketoutdoormedia.com

Q: Will there be a Virtual Expo Hall or Sponsor Marketplace?

There will be opportunities to network and connect with your event sponsors but there will not be a dedicated virtual Expo Hall. Event sponsors will offer gifts, prizes, raffles, hosted discussions and workouts.

Q: Will my personal information be shared?

Your contact information can be set to private during the registration process but by doing so you will be forfeiting the ability to be contacted by presenters and sponsors and miss out on giveaways, discounts and free promotions.

Q: What is the Welcome Box?

The Welcome Box will be filled with gifts from IDEA and our event sponsors and will be shipped to the first 250 paid registrants (who have opted-in to information sharing), prior to the event. *Welcome Box is only available to United States addresses

Q: Can I share my virtual conference login information with other members of my team?

For every registration, only one device (computer, laptop, tablet, phone) will be allowed to enter the virtual platform. The credits earned are tied to the account of the individual that purchased the virtual event.

Q: Will IDEA Personal Trainer Institute be a live event in 2022?

Yes! We plan on IDEA Personal Trainer Institute being live again in 2022 and will take place in Alexandria, VA, February 25-27, 2022.

Special Discount for FAI—SAVE $20!

Join hundreds of personal trainers, club and studio owners and managers and fitness entrepreneurs for a virtual event unlike any other. Nowhere else can you find the highest-quality education, the most well respected experts in the field and all the latest programs, products and equipment to set yourself apart from the competition—all from the comfort of your own home. Plus, get pumped with enough inspiration to transform your life and the lives of the clients and members you serve.

FAI professionals receive a discount to 2021 IDEA Personal Trainer Institute Virtual. Get $20 on a full 2-day registration with code PRES20+FAI at checkout.

Plus, don't miss this exclusive FAI Pre-Event Intensive*:

Session 100: Functional Aging Specialist Certification
Presented by Cody Sipe, PhD, and Dan Ritchie, PhD
March 5, 2021 from 7:30am–4:00pm (Pacific Time)
Earn up to 8 CECs.

*Additional fee required. Actual CECs depend on agency.

Special Discount for FAI—SAVE $20!

Plus, don't miss this exclusive FAI Pre-Event Intensive*:

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