membership Archives - IDEA Health & Fitness Association

We’re Moving, Toward a Stronger Future

By Amy Boone Thompson / October 30, 2023

This is a big month for our IDEA Family. We are “moving” into our new and improved membership experience. You should be getting communications from our team speaking to many of the timelines and advantages the new platform will provide.

Inspired Service: Renewed Commitment and Silver Linings

By Judy Minich / August 31, 2022

For IDEA, which has proudly touted a 98%–99% customer satisfaction rating for many years, this was aIDEA service crisis. On Friday, August 5, the IDEA team discovered that hundreds of customer voice mails had been stuck in a digital black hole. IDEA members were calling us for help, but we didn’t even know it.

A Time of Renewal

By Judy Minich / February 28, 2022

Many of us in the industry have been feeling lost in the weeds after 2 years of constant turmoil. In this time of renewal, as you work to dig yourself out and sow new seeds of success, it’s important to use all the tools at your disposal so you can grow and flourish.