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2022 IDEA World

Session Information

767 Winning the Client Retention Game

IDEA Health & Fitness Association
  • Presented by: Matthew Wright, MS

  • July 23, 2022 4:50pm - 5:50pm

ace 0.10 acsm 1.00 action 0.10 afaa 1.00 afpa 1.00 bcrpa 1.00 chek 1.00 fai 1.00 ifpa 1.00 issa 1.00 nafc 0.10 nafta 1.00 nasm 0.10 nccpt 1.00 ncep 1.00 ncsf 0.50 nesta 0.10 neta 1.00 nfpt 0.20 niew 0.10 nspa 1.00 ptag 1.00

Let’s face it—the client retention game we played pre-pandemic is not the game we must play today. The shifted mindset of both the professional and the consumer has called for us to step up what we offer to our clients. It’s time to make the switch from “sessions and workouts” to “programs and communities.” This session will deliver current strategies to gain clients, innovative ways to serve them and to keep them training with you forever.

Session 767

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