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2022 IDEA Personal Trainer Institute

Session Info

268 A Fresh Look: Integrating new Clients into Small Group Training

The critical stages of setting up a new client for success in your small-group training sessions happen in the first 90 days. Creating legendary first impressions, gaining powerful relationship-building tools, lowering learning curves and rewarding check-ins are a few of a series of steps that will rapidly improve client integration and satisfaction. This in turn will dial up retention and fill your training schedule. In this session, you’ll learn three powerful actions you can take to “catch better than you chase” and significantly improve the new client experience in small-group training.


Session 268

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