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Spotlight Session: 10 Steps to Customer Retention

Paul Brown Sunday, July 11 • 3:15–4:15pm The financial return on your efforts, the value of your business, and your reputation are all dependent on how long and how happy you can keep the customers, members and clients you attract. Plus, your competition used to be limited to your location, but with the advent of…

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2021 IDEA Awards Presentation

Saturday, July 10 • 4:20–5:00pm Tune in to see who will be named the Fitness Leader, Personal Trainer and Fitness Instructor of the Year. Plus, Chalene Johnson accepts the prestigious IDEA Jack LaLanne Award presented by Elaine LaLanne, and Wesley Hamilton accepts the IDEA Fitness Inspiration Award.

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2021 IDEA World Virtual Keynote Presentation Featuring Ally Love

Founder & CEO of Love Squad, Peloton Instructor and Host of Brooklyn Nets Friday, July 9 • 7:30–8:30am Ally Love is a multifaceted woman, pioneering the slash generation. As the CEO/Founder of Love Squad, she is the in-arena Host of the Brooklyn Nets, Peloton Instructor, adidas Global Ambassador, and Model. Ally uses her influence/platforms to…

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