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11, 2007

IDEA Trainer SuccessIDEA Trainer Success - 11, 2007
Servicing Your Market
Every customer encounter puts you and your staff in the spotlight. Rise to the occasion.
Evaluating Trainers
Using "secret shoppers" to evaluate your trainers can add an important dimension to your review process.
Organizing the Client’s First Experience
Create consistent coaching packages and procedures to ensure business success.
Using ACTION – Not Luck – to Succeed
This simple plan can help you work smarter, not harder, to get the results you want.