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We’re all very good at beating ourselves up when we make a mistake. When was the last time you asked your clients what they like about your company, program design or customer services? As Peter Drucker once said, “We should spend at least as much time understanding our strengths as we do our weaknesses.”
Chris DeVany, founder and president of Pinnacle Performance Improvement Worldwide, a management consulting and training firm (www.ppiw.com), suggests that owners and managers make such assessments regularly. “This provides you and your customers with yet another opportunity to discuss the positive elements of your offerings,” he says. “Human behavioralists will verify that as you prompt customers to keep in effect saying, ‘Yes, yes’ instead of ‘No, no,’ you place them and keep them in ‘buying’ mode rather than ‘No, thanks’ mode. This is good; keep it up!”
DeVany also suggests that owners and managers not be shy about regularly asking customers what they can do better.“ Making the time to carefully ask your customers this
What is the biggest challenge for fitness studios with regards to marketing and retention?
What is an alternative approach for a career change into personal training?
Having a BS degree in Business and MA degree in education and spending over 10 years in education. I am looking for the best approach to switching careers into personal training and nutrition.
What are you doing to earn money online?
Are you earning money online? How’s it going? What is working and isn’t working?
I am writing a proposal to establish fitness class once a week in our building for disabled adults.
Also wanting to see where I would look to find someone to teach a class and where I should advertise. Just looking for advice.
I am interested in becoming a continuing education provider. Any suggestions on where to start?
I would like to offer continuing education courses for credit with ACE, ACSM, etc. Any suggestions on where to begin?
Recent Bachelor’s degree graduate – Sports and exercise science, where to start my career?
I Graduated at a University in Cape Town, South Africa in September 2014 with BA Sports and Exercise Science Degree. I now reside in Virginia on a sponsored visa. What are the best options for me to study further, obtain further certifications or qualifications in any field relating to the Sports and Exercise Sciences field? Where could I apply for a start up career in the US with my current Degree?
Managing Pain While Running
Hey! I have a question for everyone, why does sport on a regular basis. A few years ago I injured my back and knees, but after rehabilitation everything was ok. A few weeks ago I noticed the pain when I do sport more that 30 minutes. I visited the doctor and he says that everything seems to be okay with my health. Has anyone faced something like that?
What is the industry standard regarding requiring yoga and pilates instructors to have a current certification
I am a group fitness coordinator and my yoga and pilates instructors all have different certifications. Many say they do not have to renew. However, these are seasoned instructors. What do most fitness centers require?
There are SO many different types of classes. For example, what is an instructor just wants to teach TRX or Zumba or a barre type class. What is required for each?
Hey guys I would like to know where I can get this book please: ‘ IDEA personal trainer’s guide to program design’
I found a preview of the book through this link – http://books.google.com.au/books/about/Personal_Trainer_s_Guide_to_Progr…
However I can’t find either an ebook or hardcopy to purchase. Any assistance would be appreciated.
Where can you work with a ACE Health Coach certification?
I am interested in earning my certification as a Heath coach, but I am a little confused as to where exactly I can work with this certificate alone? I am currently working towards my Bachelors in Nutrition Science and wanted to gain some more knowledge, as well as to gain some experience working with individuals.
Periodization for Maximizing Hypertrophy article
In the May-June 2020 Fitness Journal there is an article called “Periodization for Maximum Hypertrophy” I have a question about. On page 22 Figure 2 the WUP shows week 1 as 10 reps @ 70 percent of 1RM (no set amount to complete) but if you turn the page to page 26, the WUP is listed as Week 1, 2 sets 15-20 reps. So which one is it?
We’re all very good at beating ourselves up when we make a mistake. When was the last time you asked your clients what they like about your company, program design or customer services? As Peter Drucker once said, “We should spend at least as much time understanding our strengths as we do our weaknesses.”
Chris DeVany, founder and president of Pinnacle Performance Improvement Worldwide, a management consulting and training firm (www.ppiw.com), suggests that owners and managers make such assessments regularly. “This provides you and your customers with yet another opportunity to discuss the positive elements of your offerings,” he says. “Human behavioralists will verify that as you prompt customers to keep in effect saying, ‘Yes, yes’ instead of ‘No, no,’ you place them and keep them in ‘buying’ mode rather than ‘No, thanks’ mode. This is good; keep it up!”
DeVany also sugg
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