ADVERTISEMENT
We’re all very good at beating ourselves up when we make a mistake. When was the last time you asked your clients what they like about your company, program design or customer services? As Peter Drucker once said, “We should spend at least as much time understanding our strengths as we do our weaknesses.”
Chris DeVany, founder and president of Pinnacle Performance Improvement Worldwide, a management consulting and training firm (www.ppiw.com), suggests that owners and managers make such assessments regularly. “This provides you and your customers with yet another opportunity to discuss the positive elements of your offerings,” he says. “Human behavioralists will verify that as you prompt customers to keep in effect saying, ‘Yes, yes’ instead of ‘No, no,’ you place them and keep them in ‘buying’ mode rather than ‘No, thanks’ mode. This is good; keep it up!”
DeVany also suggests that owners and managers not be shy about regularly asking customers what they can do better.“ Making the time to carefully ask your customers this
Where can I access my CECs from Idea world club and studio summit 2018?
I attended the club and studio summit this past summer. I am now trying to access my CECs to renew my NASM cert. Anyone know how to access them? Thank you in advance
What is an alternative approach for a career change into personal training?
Having a BS degree in Business and MA degree in education and spending over 10 years in education. I am looking for the best approach to switching careers into personal training and nutrition.
What are you doing to earn money online?
Are you earning money online? How’s it going? What is working and isn’t working?
I am writing a proposal to establish fitness class once a week in our building for disabled adults.
Also wanting to see where I would look to find someone to teach a class and where I should advertise. Just looking for advice.
I am interested in becoming a continuing education provider. Any suggestions on where to start?
I would like to offer continuing education courses for credit with ACE, ACSM, etc. Any suggestions on where to begin?
What is the biggest challenge for fitness studios with regards to marketing and retention?
What tools or services are fitness studios using to grow awareness of their business and convert walk-ins to members?
Recent Bachelor’s degree graduate – Sports and exercise science, where to start my career?
I Graduated at a University in Cape Town, South Africa in September 2014 with BA Sports and Exercise Science Degree. I now reside in Virginia on a sponsored visa. What are the best options for me to study further, obtain further certifications or qualifications in any field relating to the Sports and Exercise Sciences field? Where could I apply for a start up career in the US with my current Degree?
Managing Pain While Running
Hey! I have a question for everyone, why does sport on a regular basis. A few years ago I injured my back and knees, but after rehabilitation everything was ok. A few weeks ago I noticed the pain when I do sport more that 30 minutes. I visited the doctor and he says that everything seems to be okay with my health. Has anyone faced something like that?
What is the industry standard regarding requiring yoga and pilates instructors to have a current certification
I am a group fitness coordinator and my yoga and pilates instructors all have different certifications. Many say they do not have to renew. However, these are seasoned instructors. What do most fitness centers require?
There are SO many different types of classes. For example, what is an instructor just wants to teach TRX or Zumba or a barre type class. What is required for each?
Why do I get leg weakness after an upper-body workout?…
After a long weightlifting episode for my upper-body, I noticed my legs are weak, even though I didn’t work them…Why?…
Hey guys I would like to know where I can get this book please: ‘ IDEA personal trainer’s guide to program design’
I found a preview of the book through this link – http://books.google.com.au/books/about/Personal_Trainer_s_Guide_to_Progr…
However I can’t find either an ebook or hardcopy to purchase. Any assistance would be appreciated.
Where can you work with a ACE Health Coach certification?
I am interested in earning my certification as a Heath coach, but I am a little confused as to where exactly I can work with this certificate alone? I am currently working towards my Bachelors in Nutrition Science and wanted to gain some more knowledge, as well as to gain some experience working with individuals.
Periodization for Maximizing Hypertrophy article
In the May-June 2020 Fitness Journal there is an article called “Periodization for Maximum Hypertrophy” I have a question about. On page 22 Figure 2 the WUP shows week 1 as 10 reps @ 70 percent of 1RM (no set amount to complete) but if you turn the page to page 26, the WUP is listed as Week 1, 2 sets 15-20 reps. So which one is it?
From FB: FREE vs FEE
(Kerry Anne) I know this is a huge ask but… I would love for the major brands to not offer free workouts… It makes it really hard for a small scale fitness professional to get paid when they can get workouts for free. I am heartbroken for all of the trainers that work in gyms that no longer have a home and are saturated with big budget franchises who are offering everything For free. It’s like telling people to help local restaurants and then a major franchise restaurant like Chick-Fil-A coming in and offering to feed everyone for free.
So many industries are hurting but I don’t want people to forget about the fitness industry.
P.S. I don’t have a problem with major brands offering free workouts to the people who have already subscribed…
GymJOB.com
Have any of you used GymJOB ( http://www.gymjob.com/) to post your resume/search for jobs or post hiring opportunities?
We’re all very good at beating ourselves up when we make a mistake. When was the last time you asked your clients what they like about your company, program design or customer services? As Peter Drucker once said, “We should spend at least as much time understanding our strengths as we do our weaknesses.”
Chris DeVany, founder and president of Pinnacle Performance Improvement Worldwide, a management consulting and training firm (www.ppiw.com), suggests that owners and managers make such assessments regularly. “This provides you and your customers with yet another opportunity to discuss the positive elements of your offerings,” he says. “Human behavioralists will verify that as you prompt customers to keep in effect saying, ‘Yes, yes’ instead of ‘No, no,’ you place them and keep them in ‘buying’ mode rather than ‘No, thanks’ mode. This is good; keep it up!”
DeVany also sugg
When you buy something using the retail links in our content, we may earn a small commission. IDEA Health and Fitness Association does not accept money for editorial reviews. Read more about our Terms & Conditions and our Privacy Policy.
Related Articles
Trends in Personal Training
Cross-Promote to Grow Your Business