Membership Cancellation Policy:
Membership purchases are non-refundable. This is listed in the terms and conditions that was accepted on the checkout page of all purchases. You can find the terms and conditions located at the following link: https://www.ideafit.com/2020-terms-and-conditions/. Membership automatic renewals cannot be refunded. However, automatic renewal can be canceled or modified at the following link of your account: https://pro.ideafit.com/account/me/subscriptions. Assistance can be provided for canceling or modifying your membership renewal by emailing [email protected] or calling us at 1-800-999-4332 ext. 7.