Some instructors have it“you can’t put your finger on the quality that elevates their classes from a workout to an experience, yet it obviously exists. It’s What You Don’t Say That Counts provides an introductory overview to NLP, neuro-linguistic programming, and explains how these communication techniques can be integrated to improve client and member retention. The DVD details how to create rapport, influence your members, use body language to your advantage, visualize achieving the results you want, and practice effective negotiation and selling skills. The DVD reinforces the fact that excellent communication can help create excellent results, even in a step class.
Among the topics covered:
Shannon Fable, 2013 IDEA and 2006 ACE Instructor of the Year, is the Executive Vice President of Learning & Product Development for the FIT4MOM® franchise. For more than two decades, she has helped impressive brands such as Anytime Fitness, Schwinn®, Power Systems, ACE, Silver Sneakers, and BOSU® as a fitness business and programming consultant. An experienced educator, freelance writer, and certified Book Yourself Solid® Business Coach, she helps fitness entrepreneurs navigate the industry and make more money. Fable serves as Chair of the ACE Board of Directors and is the founder and co-owner of GroupEx PRO®, a cloud-based group fitness management tool. ... read more.