Frequently Asked Attendee Questions

Find answers to everything you need to know about the IDEA World Nutrition & Behavior Change Summit.

  1. Online: Visit this link to sign up today!
  2. By Phone: Call our Inspired Service Team toll-free at 800-999-4332, x 7. Outside the U.S. and Canada: dial 858-535-8979, x 7. (7:00am–5:00pm Pacific Time, Monday–Friday) Please have your credit card number and expiration date ready.
After you purchase your registration online, another window will open providing you with a personalized link, which you can share with your friends. If at least five of your friends buy an IDEA registration using your personalized link, you will receive a refund of the registration fees you paid, to the credit card you used to purchase your registration, within 90 days after the event.
Registration hours:
  • Wednesday, June 27: 7:00am–7:00pm
  • Thursday, June 28: 6:00am–6:00pm
  • Friday, June 29: 6:30am–6:00pm
  • Saturday, June 30: 6:30am–6:00pm
  • Sunday, July 1: 7:00am–11:30am
Once on-site, you will want to make sure you have your registration confirmation, picture ID, a printed copy of your sessions, water (bring a bottle and refill it at the water stations), snacks, a sweatshirt (sometimes the rooms get a little cool, especially after some exercise), a yoga mat (for mind-body sessions), a notepad and a pen or pencil, business cards for networking, the conference brochure (if you want to change a session), and session handouts.
Your proof of attendance and CPEU/CEC credits are on your certificate, which you can access anytime after the conference at www.ideafit.com/myeducation.
The credits you can earn at this event are recognized by the following agencies: ACE, ACSM, AFAA, BOC, NASM, NFPT, NSCA, W.I.T.S., The Cooper Institute, NETA, NESTA and NFPT. If your certification agency is not listed, simply check with the agency to see what credits it allows.
You need to be at least 18 years old to attend the IDEA World Nutrition & Behavior Change Summit. In response to attendee requests and to preserve the educational atmosphere of the convention, children under the age of 18 are not allowed in sessions, even to observe.
If you require an Emotion Support Animal (ESA), please contact IDEA prior to arriving to the event. IDEA requires current documentation (not more than 1 year old) on letterhead from a licensed mental health professional stating (1) the attendee has a mental health-related disability listed in the Diagnostic and Statistical Manual of Mental Disorders (DSM IV); (2) having the animal accompany the attendee is necessary to the attendee’s mental health or treatment; (3) the individual providing the assessment of the attendee is a licensed mental health professional, and the attendee is under his/her professional care; and (4) the date and type of the mental health professional’s license and the state or other jurisdiction in which it was issued. This documentation may be required as a condition of permitting ESA’s to accompany attendees. Under the Americans With Disabilities Act, ESA’s are not given the same rights and exemptions as Service Animals, and approval of ESA’s in public areas and businesses are at the discretion of those entities. If prior approval is not given by IDEA, attendees will be asked to remove the ESA from the event.
If we receive your cancellation notice 30 days prior to any event, the administrative processing fee is $100. There will be no refunds allowed after that date or for no-shows. You can cancel anytime prior to the event and a credit will be issued that can be used toward a future IDEA event. Credits issued will expire on December 31 of the following calendar year.

We've made it easier to switch names on registrations at no charge. If you can't make it, you may send a colleague in your place by contacting Inspired Service at least 7 days prior to the event (switches are subject to a fee increase based on membership status). Contact Inspired Service for further assistance at 800-999-4332, x 7, or email at member@ideafit.com.

You may cancel your San Diego Adventures session with full refund up until May 30, 2018. No refunds will be issued for cancellations received after this date. If you have any questions about your San Diego Adventures purchase or the cancellation policy, you may contact Inspired Service at 800-999-4332, x 7, or email at member@ideafit.com.
Registration and all education sessions for the IDEA World Nutrition & Behavior Change Summit will be held at the Manchester Grand Hyatt San Diego, located at 1 Market Place, San Diego, CA 92101.

The IDEA World Fitness & Nutrition Expo will take place at the San Diego Convention Center, located at 111 West Harbor Dirve, San Diego, CA, 92101.