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SUPPORT SQUAD

Join the Support Squad and attend an IDEA event for FREE. Get the behind the scenes action of what it takes to put on a world-class event. Being a Support Squad team member is a fantastic opportunity to make life-long friends and join IDEA’s mission to Inspire the World to Fitness®. Space is limited, so complete your application today!

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Benefits

Receive a Full IDEA
Event Registration

Up to $559 value

Fulfill Your Certification
Requirements

Up to 24 CECs

Free 6 months
Membership Renewal

or $49 for new or expired Membership

Receive an Exclusive
IDEA Support Squad
T-shirt

Get Access to Special
World-Only Events*

Includes: Welcome Party, Expo Pass and an exclusive Support Squad Party
*IDEA World Convention only.

Become a Part of the
IDEA Community

IDEA Support Squad members work a 10-hour shift at the IDEA Personal Trainer Institute, or a 14-hour shift at the IDEA World Convention (16-hour shift for hours worked prior/post to the World event).

View shift descriptions to choose the best times and job description for you.

Room Monitor

Room Monitors are required to report to sessions 30 minutes prior to the session start time, assess the needs of the session (check for equipment, A/V, and the needs of the session presenter). Room Monitors greet attendees as they enter the session, checking required wristband and schedule, plus keep a count of the number of attendees as they enter the room. Room monitors will be responsible for managing the Stand-By Line outside the session room for attendees not scheduled for the session as well as any Assistant wanting to attend. Pre/Postconference Room Monitors are required to work prior to the opening of an event or after the event has ended. Hours MUST be flexible.

Registration

Registration Assistants are the first contact an attendee will have at the event. Registration Assistants will check-in attendees, exhibitors, expo guests and VIP's as they arrive at the event. Registration Assistants will be responsible for handing out event schedules, materials, instructions and directions. Registration Assistants must be able to focus on individualized customer service, as well as be efficient in moving the process along to avoid excessive line back-ups.

Expo Hall Operations

Expo Hall Operations will assist IDEA staff with the retail sales of IDEA products and be able to assist attendees with questions regarding IDEA FitnessConnect. Training will be provided for each task. Expo Hall Operations Assistants will also help monitor noise levels and respond to complaints throughout the exhibit hall floor.

Event Operations

data-content="Event Operations Assistants will be responsible for moving session equipment and clearing rooms of equipment at the conclusion of sessions. This position can be labor intensive and Operations Assistants must be capable of lifting 25 lbs. Event Operations Assistants must be flexible to work in other areas as needed during the event including Registration, Room Monitoring, Expo Hall Operations, or the IDEA Store."

Set-Up

Set-Up Assistants will help IDEA staff get the event space prepared for opening. This may be in Operations (inflating and unboxing session equipment), Registration (collating attendee packets) and/or the IDEA Store (displaying product for sale).

In-House

In-House Assistants job are to help San Diego IDEA staff at the Home Office prior to the event. This may be in any department performing such duties as clerical work, teaching fitness classes, or helping with special projects that can be done at home and then turned into the IDEA staff person in charge of the project. <b>Requires 16 total shift hours.</b> If total hours are not fulfilled in the Home Office prior to an event, you will need to work additional hours at the event.

UPCOMING SUPPORT SQUAD OPPORTUNITIES

IDEA Personal
Trainer Institute

March 5–8, 2020
Alexandria, VA

VISIT WEBSITE

IDEA World
Convention

July 8-12, 2020
Anaheim, CA

VISIT WEBSITE

IDEA World Club &
Studio Summit

July 9-12, 2020
Anaheim, CA

VISIT WEBSITE

FAQs

How do I register?

Online: Visit this link to sign up today! By Phone: Call our Inspired Service Team toll-free at (800) 999-4332, ext. 7. Outside the U.S. and Canada: dial (858) 535-8979, ext. 7. (7:00am-5:00pm Pacific Time, Monday-Friday) Please have your credit card number and expiration date ready.

Where does the IDEA World Convention take place?

All sessions, events and the expo will be held at: the Anaheim Convention Center, located at 800 W Katella Ave, Anaheim, CA 92802.

Where do I check in?

Check in for all events at the Anaheim Convention Center, Hall D.

Where does the IDEA World Club & Studio Summit take place?

All sessions for the IDEA World Club & Studio Summit will be held at the Anaheim Convention Center, located at 800 W Katella Ave, Anaheim, CA 92802. Please check in at Hall D.

Where does the IDEA World Nutrition & Behavior Change Summit take place?

All sessions for the IDEA World Nutrition & Behavior Change Summit will be held at the Anaheim Convention Center, located at 800 W Katella Ave, Anaheim, CA 92802. Please check in at Hall D.

Where does the IDEA World Fitness & Nutrition Expo take place?

The IDEA World Fitness & Nutrition Expo will be held at the Anaheim Convention Center, located at 800 W Katella Ave, Anaheim, CA 92802.

What are the Attendee Registration hours for questions/assistance?

Tuesday, July 7: 3:00pm - 6:00pm
Wednesday, July 8: 7:00am – 6:30pm
Thursday, July 9: 6:30am – 6:00pm
Friday, July 10: 6:30am – 7:00pm
Saturday, July 11: 6:30am – 7:00pm
Sunday, July 12: 7:00am – 11:30am

How do I get a group discount on event registrations?

For a discount on group registrations please contact IDEA Inspired Service at (800) 999-4332 ext. 7 for assistance.

Do IDEA Business Members have an event discount?

IDEA Business Members receive the discounted member price on unlimited registrations for conference and preconference sessions. Please contact IDEA Inspired Service at (800) 999-4332 ext. 7 for assistance.

Can people bring in their own equipment to use/demonstrate in sessions when working out?

No, because of safety concerns we cannot allow any type of equipment (wearable, portable) other than the equipment that IDEA has provided in the conference session(s)..

I'm interested in the IDEA Support Squad? How do I join?

Being a Support Squad member is a fantastic opportunity to be involved behind the scenes, make life-long friends and Inspire the World to Fitness! If you’re reading this you must already know the reputation IDEA has for hosting the most energetic, thought-provoking and cutting-edge events in the industry. Space is limited for this exclusive group; don’t miss your chance and get your application in today!

To learn more about the benefits of joining this program and to apply, please visit this link: www.ideafit.com/assistant www.ideafit.com/assistant.

What should I bring?

Once on-site, you will want to make sure you have your registration confirmation barcode that was e-mailed to you, picture ID, a printed copy of sessions, water (bring a bottle and refill it at the water stations), snacks, a sweatshirt (sometimes the rooms get a little cool, especially after some exercise), a yoga mat (for mind-body sessions), a notepad and a pen or pencil, business cards for networking, the conference brochure (if you want to change a session) and session handouts.

Are there places to change and/or shower between classes?

Unfortunately, other than your hotel room, there are no shower facilities available to attendees in the hotel. Restroom facilities throughout the venue can be used for changing clothes, if needed.

Will handouts be available for event sessions?

Session handouts will not be available at the event. Session handouts can be found here. Please print any handouts you need prior to the event and bring them with you. If you decided to change session on-site, session handouts can be found in the event app.

How do I get CECs for the sessions I attend?

Your proof of attendance and CEC credits are on your CEC certificate, which you can access anytime after the conference at www.ideafit.com/myeducation. Workouts do not qualify for CECs. They are designed to be just that, a workout. No CEC-able education is associated with them.

Which certification agencies offer CECs for this event?

The credits you can earn at this event are recognized by the following agencies: ACE, ACSM, AFAA, BOC, NASM, NFPT, NSCA, W.I.T.S., Cooper Institute, NETA, NESTA, and NFPT. If your certification agency is not listed, simply check with the agency to see what credits it allows.

How many CECs can I earn at the event?

You can earn up to 21 CEC hours by attending the full event and even more if you attend the preconference sessions. That’s enough credits for your certification renewal! (Please check with your specific certification agency for their renewal criteria).

What do I do if zero credits are assigned to my scheduled session?

CECs are assigned by the certification agency, not IDEA. Certification agencies base credits on the education provided and presenter qualifications. If you would like to attend a different session that is offering CEC credit, simply make the change online to your schedule prior to attending the event, or to make changes to your schedule on-site, visit Attendee Registration.

How many CECs are offered for each session?

Generally, you’ll receive one CEC per contact hour for workshops and lectures. If you attend a 2-hour workshop, you’ll receive up to 2 credit hours. We are in the process of getting approvals from each of the agencies above and will post the credits in session selection as soon as they are available. That way you’ll know exactly how many credits the session you are interested in attending is approved for by your certification agency. Check out how many CECs were offered at last year’s event.

Do I get CECs for completing the preconference sessions?

Yes, at the end of the preconference session you’ll receive a Certificate of Completion that will include the number of CECs for attending. Make a copy for your records and send a copy to your certification agency.

What is the age you need to be in order to attend/register for the IDEA World Convention?

You need to be at least 18 years old in order to attend the IDEA World Convention. In response to attendee requests and to preserve the educational atmosphere of the convention, children under the age of 18 are not allowed in sessions, even to observe.

What is your policy on service animals?

If you require an Emotion Support Animal (ESA) please contact IDEA prior to arriving to the event. IDEA will require current documentation (not more than one year old) on letterhead from a licensed mental health professional stating (1) the attendee has a mental health-related disability listed in the Diagnostic and Statistical Manual of Mental Disorders (DSM IV); (2) having the animal accompany the attendee is necessary to the attendee’s mental health or treatment; (3) the individual providing the assessment of the attendee is a licensed mental health professional and the attendee is under his/her professional care; and (4) the date and type of the mental health professional’s license and the state or other jurisdiction in which it was issued. This documentation may be required as a condition of permitting ESA’s to accompany attendees. Under the Americans With Disabilities Act, ESA’s are not given the same rights and exemptions as Service Animals and approval of ESA’s in public areas and businesses are at the discretion of those entities. If prior approval is not given by IDEA, attendees will be asked to remove the ESA from the event.

What is the IDEA Cancellation Policy?

If we receive your cancellation notice 30 days prior to an event, the administrative processing fee is $100. There will be no refunds allowed after that date or for no-shows. You can cancel anytime prior to the event and a credit will be issued that can be used toward a future IDEA event. Credits issued will expire on December 31 of the following calendar year.

We’ve made it easier to switch names on event registrations at no charge. If you can’t make it, you may send a colleague in your place by contacting Inspired Service at least 7 days prior to the event (switches are subject to a fee increase based on member status). Contact Inspired Service for further assistance at 858-535-8979, ext. 7, or email at [email protected].

IDEA Health & Fitness Association is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event. IDEA shall assume no liability whatsoever in the event this conference is canceled, rescheduled or postponed due to a fortuitous event, act of God, unforeseen occurrence or any other event that renders performance of this conference impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labor strike, extreme weather or other emergency.

What is the cancellation policy for the Anaheim Adventures?

You may cancel your Anaheim Adventures session with full refund up until June 8, 2020. No refunds will be issued for cancellations received after this date. If you have any additional questions, you may contact Inspired Service at (800) 999-4332, x7, or email at [email protected].