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FAQs

How do I register?

Online: Visit this link to sign up today! By Phone: Call our Inspired Service Team toll-free at (800) 999-4332, ext. 7. Outside the U.S. and Canada: dial (858) 535-8979, ext. 7. (7:00am-5:00pm Pacific Time, Monday-Friday) Please have your credit card number and expiration date ready.

Where does the IDEA World Convention take place?

All sessions, events and the expo will be held at: the Anaheim Convention Center, located at 800 W Katella Ave, Anaheim, CA 92802.

Where do I check in?

Check in for all events at the Anaheim Convention Center, Hall D.

Where does the IDEA World Club & Studio Summit take place?

All sessions for the IDEA World Club & Studio Summit will be held at the Anaheim Convention Center, located at 800 W Katella Ave, Anaheim, CA 92802. Please check in at Hall D.

Where does the IDEA World Nutrition & Behavior Change Summit take place?

All sessions for the IDEA World Nutrition & Behavior Change Summit will be held at the Anaheim Convention Center, located at 800 W Katella Ave, Anaheim, CA 92802. Please check in at Hall D.

Where does the IDEA World Fitness & Nutrition Expo take place?

The IDEA World Fitness & Nutrition Expo will be held at the Anaheim Convention Center, located at 800 W Katella Ave, Anaheim, CA 92802.

What are the Attendee Registration hours for questions/assistance?

Tuesday, July 7: 3:00pm - 6:00pm
Wednesday, July 8: 7:00am – 6:30pm
Thursday, July 9: 6:30am – 6:00pm
Friday, July 10: 6:30am – 7:00pm
Saturday, July 11: 6:30am – 7:00pm
Sunday, July 12: 7:00am – 11:30am

How do I get a group discount on event registrations?

For a discount on group registrations please contact IDEA Inspired Service at (800) 999-4332 ext. 7 for assistance.

Do IDEA Business Members have an event discount?

IDEA Business Members receive the discounted member price on unlimited registrations for conference and preconference sessions. Please contact IDEA Inspired Service at (800) 999-4332 ext. 7 for assistance.

Can people bring in their own equipment to use/demonstrate in sessions when working out?

No, because of safety concerns we cannot allow any type of equipment (wearable, portable) other than the equipment that IDEA has provided in the conference session(s)..

I'm interested in the IDEA Support Squad? How do I join?

Being a Support Squad member is a fantastic opportunity to be involved behind the scenes, make life-long friends and Inspire the World to Fitness! If you’re reading this you must already know the reputation IDEA has for hosting the most energetic, thought-provoking and cutting-edge events in the industry. Space is limited for this exclusive group; don’t miss your chance and get your application in today!

To learn more about the benefits of joining this program and to apply, please visit this link: www.ideafit.com/assistant www.ideafit.com/assistant.

What should I bring?

Once on-site, you will want to make sure you have your registration confirmation barcode that was e-mailed to you, picture ID, a printed copy of sessions, water (bring a bottle and refill it at the water stations), snacks, a sweatshirt (sometimes the rooms get a little cool, especially after some exercise), a yoga mat (for mind-body sessions), a notepad and a pen or pencil, business cards for networking, the conference brochure (if you want to change a session) and session handouts.

Are there places to change and/or shower between classes?

Unfortunately, other than your hotel room, there are no shower facilities available to attendees in the hotel. Restroom facilities throughout the venue can be used for changing clothes, if needed.

Will handouts be available for event sessions?

Session handouts will not be available at the event. Session handouts can be found here. Please print any handouts you need prior to the event and bring them with you. If you decided to change session on-site, session handouts can be found in the event app.

How do I get CECs for the sessions I attend?

Your proof of attendance and CEC credits are on your CEC certificate, which you can access anytime after the conference at www.ideafit.com/myeducation. Workouts do not qualify for CECs. They are designed to be just that, a workout. No CEC-able education is associated with them.

Which certification agencies offer CECs for this event?

The credits you can earn at this event are recognized by the following agencies: ACE, ACSM, AFAA, BOC, NASM, NFPT, NSCA, W.I.T.S., Cooper Institute, NETA, NESTA, and NFPT. If your certification agency is not listed, simply check with the agency to see what credits it allows.

How many CECs can I earn at the event?

You can earn up to 21 CEC hours by attending the full event and even more if you attend the preconference sessions. That’s enough credits for your certification renewal! (Please check with your specific certification agency for their renewal criteria).

What do I do if zero credits are assigned to my scheduled session?

CECs are assigned by the certification agency, not IDEA. Certification agencies base credits on the education provided and presenter qualifications. If you would like to attend a different session that is offering CEC credit, simply make the change online to your schedule prior to attending the event, or to make changes to your schedule on-site, visit Attendee Registration.

How many CECs are offered for each session?

Generally, you’ll receive one CEC per contact hour for workshops and lectures. If you attend a 2-hour workshop, you’ll receive up to 2 credit hours. We are in the process of getting approvals from each of the agencies above and will post the credits in session selection as soon as they are available. That way you’ll know exactly how many credits the session you are interested in attending is approved for by your certification agency. Check out how many CECs were offered at last year’s event.

Do I get CECs for completing the preconference sessions?

Yes, at the end of the preconference session you’ll receive a Certificate of Completion that will include the number of CECs for attending. Make a copy for your records and send a copy to your certification agency.

What is the age you need to be in order to attend/register for the IDEA World Convention?

You need to be at least 18 years old in order to attend the IDEA World Convention. In response to attendee requests and to preserve the educational atmosphere of the convention, children under the age of 18 are not allowed in sessions, even to observe.

What is your policy on service animals?

If you require an Emotion Support Animal (ESA) please contact IDEA prior to arriving to the event. IDEA will require current documentation (not more than one year old) on letterhead from a licensed mental health professional stating (1) the attendee has a mental health-related disability listed in the Diagnostic and Statistical Manual of Mental Disorders (DSM IV); (2) having the animal accompany the attendee is necessary to the attendee’s mental health or treatment; (3) the individual providing the assessment of the attendee is a licensed mental health professional and the attendee is under his/her professional care; and (4) the date and type of the mental health professional’s license and the state or other jurisdiction in which it was issued. This documentation may be required as a condition of permitting ESA’s to accompany attendees. Under the Americans With Disabilities Act, ESA’s are not given the same rights and exemptions as Service Animals and approval of ESA’s in public areas and businesses are at the discretion of those entities. If prior approval is not given by IDEA, attendees will be asked to remove the ESA from the event.

What is the IDEA Cancellation Policy?

If we receive your cancellation notice 30 days prior to an event, the administrative processing fee is $100. There will be no refunds allowed after that date or for no-shows. You can cancel anytime prior to the event and a credit will be issued that can be used toward a future IDEA event. Credits issued will expire on December 31 of the following calendar year.

We’ve made it easier to switch names on event registrations at no charge. If you can’t make it, you may send a colleague in your place by contacting Inspired Service at least 7 days prior to the event (switches are subject to a fee increase based on member status). Contact Inspired Service for further assistance at 858-535-8979, ext. 7, or email at [email protected].

IDEA Health & Fitness Association is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event. IDEA shall assume no liability whatsoever in the event this conference is canceled, rescheduled or postponed due to a fortuitous event, act of God, unforeseen occurrence or any other event that renders performance of this conference impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labor strike, extreme weather or other emergency.

What is the cancellation policy for the Anaheim Adventures?

You may cancel your Anaheim Adventures session with full refund up until June 8, 2020. No refunds will be issued for cancellations received after this date. If you have any additional questions, you may contact Inspired Service at (800) 999-4332, x7, or email at [email protected].

FAQs

Q: What is a virtual event?

A virtual event is hosted entirely online. Attendees participate through a conference website designed specifically for IDEA World Virtual.  It will allow attendees to watch and participate in sessions and presentations live from their computers. There will also be a virtual expo hall and virtual swag bag where you can connect with brands about their products and services, plus receive exclusive discounts and free swag from the event sponsors.

Q: What technology is required to attendee IDEA World Virtual?

A desktop computer, laptop, tablet, phone or similar device with internet connectivity is all that is required. 

Q: What happens if you have technical issues during IDEA World Virtual?

There will be a virtual “help desk” available at all times during the event. If you are experiencing any technical difficulty, there will be live staff ready to help you troubleshoot issues.

Q: How do I register?

1. Online: Visit this link to sign up today!

https://www.ideafit.com/fitness-conferences/world-virtual/

2. By Phone: Call our Inspired Service Team toll-free at (800) 999-4332, ext. 7. Outside the U.S. and Canada: dial (858) 535-8979, ext. 7. (7:00am-5:00pm Pacific Time, Monday-Friday) Please have your credit card number and expiration date ready.

Q: How much does IDEA World Virtual cost?

Early-bird registrations received by July 31, 2020 are $199 (member price) and $249 (non-member price.  Registrations received after the early-bird date are $239 (member) and $289 (non-member).

There is also an optional 12-month on-demand access to all sessions from IDEA World Virtual.  The sessions will be recorded so there will not be live interaction with other attendees or presenters.  The cost for 12-month On-Demand access is $49 regardless of whether you are a member or non-member, or date purchased.  This option cannot be purchased by itself and must be combined with an IDEA World Virtual registration.

Q: Are payment plans available?

Yes, you can pay as little as 33% of the total registration cost to secure your registration and pay the balance at a later date.  Just ensure your total is paid in full prior to the event start date. You can make additional payments using the link and confirmation code received in your registration email.

Q: I was registered for the In-Person event in Anaheim. Can my open credit be used for a registration at IDEA World Virtual?

Yes! We would love to have you join us at the virtual event. If you have an open credit you would like to use please call our Inspired Service Team toll-free at (800) 999-4332, ext. 7. Outside the U.S. and Canada: dial (858) 535-8979, ext. 7. (7:00am-5:00pm Pacific Time, Monday-Friday). Please have your credit card number and expiration date ready.

Q: What is the event registration cancellation policy?

If we receive your cancellation notice 30 days prior to IDEA World Virtual, the administrative processing fee is $100. There will be no refunds allowed after that date or for no-shows. You can cancel any time prior to the event a credit will be issued that can be used toward a future IDEA event. Credits issued will expire on December 31 of the following calendar year.

We've made it easier to switch names on registrations at no charge. If you can't make it, you may send a colleague in your place by contacting Inspired Service at least 7 days prior to the event (switches are subject to a fee increase based on membership status). Contact Inspired Service for further assistance at (800) 999-4332, x7, or email at [email protected].

Q: How do I get a group discount on event registrations?

For a discount on group registrations please contact IDEA Inspired Service at (800) 999-4332 ext. 7 for assistance.

Q: Do IDEA Business Members have an event discount?

IDEA Business Members receive the discounted member price on unlimited registrations. Please contact IDEA Inspired Service at (800) 999-4332 ext. 7 for assistance.

Q: What are the dates and hours of the virtual event?

All times listed will be Pacific Standard Time.  This is a live event.  The time in your location could differ from the listed times so please update your calendar accordingly.

Friday August 21: 7:15am-5:30pm (PST)

Saturday August 22: 7:15am-5:00pm (PST)

You may purchase 12-month on-demand access to all sessions at IDEA World Virtual. You can come back any time over the 12 months following the event and watch sessions you weren’t able to attend live. This is also a great option for international attendees who are experiencing significant time differences.

Q: How do I enter the IDEA World Virtual event platform?

You will receive a reminder email with instructions prior to the event. Your email address and confirmation number will be your access into the virtual event space.  The virtual event space will be open at 6:45am PST (30 minutes prior to the start of sessions) each day.  We recommend you use this time to navigate the space, test your internet connection and familiarize yourself with the functionality.

Q: Do I need to select sessions prior to the event?

No, you do not need to pre-select sessions.  Once the virtual event goes live you are free to access any session you prefer. 

Q: Are there pre-conference certification sessions?

No, there will not be additional certification or additional CEC options available at IDEA World Virtual.

Q: Will sessions be recorded and available after the Convention?

Yes, you may purchase 12-month on-demand access to all sessions at IDEA World Virtual for an additional $49.  You can come back any time over the 12 months following the event and watch sessions you weren’t able to attend live.  This is a great option for international attendees who are experiencing significant time differences.

Q: Will I be able to see the presenters during sessions?

Yes, you will be able to watch video of each presenter, side by side with their presentation.

Q: Can I ask questions during the educational sessions?

Yes, there will be a chat box available in each session and we encourage you to ask questions and  interact with presenters.

Q: Will I need fitness equipment to attend IDEA World Virtual?

The equipment needed will be minimal and alterations will be offered for those without home equipment.  You will receive e-mail communication listing recommended equipment (if any) for workouts prior to the event.

Q: Will handouts be available for event sessions?

Session Handouts will be available for print or download directly from the Event Platform. 

Q: How many CEC’s can I earn for attending IDEA World Virtual

There will be a total of 13 CEC credits available if you attend a session in each time block.

Q: How do I get CECs for the sessions I attend?

After the event ends you will be able to select the sessions you attended and have them placed in your “My Education” page. 

Your proof of attendance and CEC credits are on your CEC certificate, which you can access any time after the conference at www.ideafit.com/myeducation.

Workouts do not qualify for CECs. They are designed to be just that, a workout. No CEC-able education is associated with them.

Q: Which certification agencies offer CECs for this event?

The credits you can earn at this event are recognized by the following agencies: ACE, ACSM, AFAA, BOC, NASM, NFPT, NSCA, W.I.T.S., Cooper Institute, NETA, NESTA, and NFPT. If your certification agency is not listed, simply check with the agency to see what credits it allows.

Q: What do I do if zero credits are assigned to my scheduled session?

CECs are assigned by the certification agency, not IDEA. Certification agencies base credits on the education provided and presenter qualifications. Make sure the sessions you attend have CEC verification prior to attending.

Q: How many CECs are offered for each session?

Generally, you’ll receive one CEC per contact hour for workshops and lectures. If you attend a 2-hour workshop, you’ll receive up to 2 credit hours. We are in the process of getting approvals from each of the agencies above and will post the credits as soon as they are available. That way you’ll know exactly how many credits the session you are interested in attending is approved for by your certification agency. Check out how many CECs were offered at last year’s event here

Q: How do I join the IDEA Events Support Squad?

There will not be a Support Squad for IDEA World Virtual, but we would love your help for a future event.  If you are interested in joining the Support Squad for a future event please contact Steffi Habermann at [email protected]

Q: What is the Virtual Expo Hall?

A virtual expo hall offers the valuable education, networking and brand exploration of a physical event, but in the comfort of your home or anywhere you have an internet connection. Through an easy to navigate virtual event platform, attendees are able to move freely through virtual lobbies, auditoriums and expo halls. Featuring chats with Q&A capabilities, excitement filled special events and activities like trivia games, polling and challenges, virtual expo halls create a familiar interactive experience through a 3D virtual event platform. The IDEA World Fitness & Nutrition Expo offers the benefits of the latest technology to connect with even more industry leaders and brands from all over the world through a high quality virtual event experience.

Q: Will my personal information be shared?

Your contact information can be set to private during the registration process but by doing so you will be forfeiting the ability to be contacted by presenters and sponsors and may miss out on giveaways, discounts and free promotions.

Q: Can I share my virtual conference login information with other members of my team?

For every registration, only one device (computer, laptop, tablet, phone) will be allowed to enter the virtual platform. The credits earned are tied to the account of the individual that purchased the virtual event.

Q: Will IDEA World be a live event in 2021?

Yes! We plan on IDEA World Convention being live again in 2021 and will take place in Anaheim, CA July 7-11.  Register now and receive up to $119 off your registration using the code “World2021”. Easy payment plans are available!

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