Are you trying to import them from a 3rd Party (i.e. AOL, Gmail, Hotmail, or Yahoo) or are you trying to use a spreadsheet? Let me know and hopefully I can help.
Like Michael suggested, contacting IDEA would definitely take care of this if you had the time to give them a call. You can also “Live Chat” with one of their representatives when they’re available online. Just look for the “Live Chat” link in the upper right hand corner on any page of IDEA’s website.
Best of luck to you solving this problem soon!
Have you contacted IDEA?
IDEA Health & Fitness Association
10455 Pacific Center Court
San Diego, CA 92121
Phone: (858) 535-8979, ext. 7
Toll-free: (800) 999-4332, ext. 7
Fax: (858) 535-8234
General E-mail: [email protected]
IDEA FitnessConnect E-mail: [email protected]
Editorial E-mail: [email protected]
Sponsorship, Advertising and Exhibiting E-mail: [email protected]
Business Development: [email protected]
Media Relations E-mail: [email protected]
Presenter Relations E-mail: [email protected]
I Hope This Helps!