The amount of time it takes to verify a certification depends on the certification agency and how often they check their verification queue, the volume of requests, their internal processes, etc.
In your case it looks like the NASM Certification details in your FitnessConnect profile are out of date. Login and update your expiration date so NASM can verify that you have a current NASM Certification. If you’d like us to walk you through the process, just give us a call at 800-999-4332 and we’ll be happy to help. Thank you for using FitnessConnect!