When a client pays for personal training, should you give an expiration date for the sessions? How long would you give?

Question

1.35K viewsOctober 14, 2018

0

joan 15 October 14, 2018 0 Comments

I have a client that has 4 visits left from her personal training package that she bought a year ago. What are some of your ideas about this?

6 Answers

1 2 Next »

score 0 · Answer 1

I don’t have an expiration date, but 6 months to a year is not unreasonable. I even allow my clients to gift their remaining sessions to others if they feel they aren’t going to use them. I’ve gained new clients from that.

score 0 · Answer 2

Hello Joan Thompson,
Yes, sessions are good for one year from date of purchase.
Thank you,
Natalie
Personal Trainer~NAPS 2 B Fit
naps2bfit.com

score 0 · Answer 3

Hi Joan,

I also have the occasional client with ‘leftovers’. I usually contact the client and also have a ‘gifting policy’ as Paul suggests.

Karin Singleton
www.KarinSingleton.com

score 0 · Answer 4

I used to sell packages of 10 sessions. I put a 3 month expiration on the packages. But I was not strict in enforcing it. And that made it worthless to do because if you let it slide it means nothing legally. So, I dropped selling packages. Now I charge clients monthly. Those scheduling more sessions per month get a discount. At the end of each month, I give each client their total charges. It makes everyone’s life easier in my opinion.

score 0 · Answer 5

Contact the client and see what they want to do! I like Karin’s idea of gifting them to someone else. That options would need to be in your written agreement however. My sessions were never transferable and that was in writing.
Cheers Joan

When a client pays for personal training, should you give an expiration date for the sessions? How long would you give?

6 Answers

About IDEA

Advertising & Exhibiting

Subscribe to our Newsletters

Connect With Us