I have a few clients who don’t show up enough to get the results they desire, also one that used to come consistently but stopped showing up completely, giving me a new excuse before each session three times a week. How do you handle this population that doesn’t truly understand the value in consistent exercise?
I think you will find that each client is in their own stage of change, and each is motivated in different ways. Some clients make the decision to seek a trainer, but then do not follow up on actually attending the sessions. Those clients may not be ready to actually make the change, but you can try to identify what barriers they may have to attending the sessions–and work toward changing their behavior.
Try to talk to your clients and really listen to any concerns they have. See if it’s time management, fear of not doing a good job, not liking the workout, etc… You want to help, encourage, and motivate them instead of strong-arming them into coming. Let them know what a great job they are doing and give them examples of even small accomplishments.
For new clients, try to make just the fact that they showed up for the session a big deal.
Personally, I have clients who see me three times a week because they simply won’t work out on their own. I have others that I train in their homes, and we meet one time a week. They are given homework and they do it because they are self-motivated in that area. Everyone is different!
Also, keep in mind that while setbacks and situations in life happen, each client is responsible for their own success. You can only do so much, and the client ultimately has to be responsible for their own success.
Good luck and keep encouraging them! It’s challenging but so rewarding!