I also agree with Karin that the first meeting with a client sets the foundation. I usually tell my clients during the first meeting that it is usually the hardest session—not because of the workout, but because they are getting to know me and I am getting to know them. That initial session is more important for making a connection than it is for the workout itself.
One of my biggest concerns in that initial meeting is making the client feel comfortable with both me as their trainer and themselves. I let them know that training is really a process, and that each and every session will bring them closer to their goals. I know that making a strong connection with a client will boost their confidence and motivate them, and I let them know that there will be ups and downs, but it’s the journey that counts.
Hope this helps.