I don’t wait till after the assessment is done. I start from the moment they start with me and before we begin with the assessment.
First, I evaluate, based on other factors, what type of an assessment is necessary, what we’ll be looking for and why, for that individual client. Then I communicate to them what parts of the assessment we’ll be completing.
Second, I explain that the assessment is used as a baseline. Its the starting point. The results are neither good, nor bad, just where we’re starting from. Then we’ll put a plan together, based on the assessment and their goals to help them reach them.
Third, after the assessment is over, I reitterate the second point. I also take note of the client’s behavior during the assessment. Their reaction to different numbers, questions, etc. And based on that information, may follow up in the next day with an email to see how they are doing.
I hope that helps,