I don’t wait till after the assessment is done. I start from the moment they start with me and before we begin with the assessment.
First, I evaluate, based on other factors, what type of an assessment is necessary, what we’ll be looking for and why, for that individual client. Then I communicate to them what parts of the assessment we’ll be completing.
Second, I explain that the assessment is used as a baseline. Its the starting point. The results are neither good, nor bad, just where we’re starting from. Then we’ll put a plan together, based on the assessment and their goals to help them reach them.
Third, after the assessment is over, I reitterate the second point. I also take note of the client’s behavior during the assessment. Their reaction to different numbers, questions, etc. And based on that information, may follow up in the next day with an email to see how they are doing.
I hope that helps,
Good question. On top of what Jocelyn mentioned I would add that coming up with attainable and realistic goals are another great way to keep them focused and motivated. You need to keep an open communication channel with him or her and be a good listener. Lead by example and always be there to help them when things get tough for them and also have a good sense of humor.
your client is already motivated to the point that s/he has approached you for personal training. While it may have been at the recommendation of a doctor, there is recognition of the need to change something.
People who have never exercised before in a formalized setting are often intimidated and may think that there is nothing they can do or do right. Since you have assessed you have a starting point. I found it always helpful to give clients a sense of success in every session I have with them. Particularly at the early stages, I only ask them to do something when I am rather certain that they can do it. As they gain confidence, you can challenge them at times with things that are a bit above their heads – but they have to be within their grasp.
It is also helpful to point out to clients things like “remember when you first tried this, and how hard it was for you?” People forget, and this can be very motivating for them to look back and see how far they have already covered.
Wish you good luck.
By discussing your findings with them in a way that points out BOTH the things that they did well at (assuming that they did well at something, but if not, then by assuring them that with help, progress will be made), and by giving them concrete advise on how you will help them improve on what you’ve found (discussing the ‘game plan’ if you will).