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What are the must things to do as a trainer to make the training experience a 5 star experience for my clients.

2.09K viewsAugust 29, 2011
0
sizwe0 August 28, 2011 0 Comments

13 Answers

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0
Sue0 Posted 0 Comments

Pay attention to your clients body language
Make Eye Contact
Be clear and concise when you speak
Respect their time
Turn your phone off while training
Ask Questions when you need to know
Follow up

0
Curtis0 Posted 0 Comments

Always be at your best, continue to learn, keep client relationship both honest and open. I try to be what the client expects me to be, a professional, there to help guide them towards THEIR goals.

0
Kisar0 Posted 0 Comments

1. Show Up on Time
2. Listen
3. Answer all of their questions/concerns. Be honest if you don’t know the answer, but you will need to get back to them after doing some quick research.
4. Be present 110% of the time. Don’t be on your cell phone, texting, or not looking at them. I notice a lot of trainers not even paying attention to their clients form, and they are just number counters, versus a true professional trainer.
5. Don’t ever complain or talk about any of your personal problems. This is their time, they are not their to listen to your junk in your trunk. You listen to their complaints, etc. You are there to train them, listen to them, and be a neutral balance board for them to get their stress out on. Don’t take anything personal!

Thanks,
Kisar

0
sizwe0 Posted 0 Comments

Thanks

0
Jessie Posted 0 Comments

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