What are the must things to do as a trainer to make the training experience a 5 star experience for my clients.
I make a lot of eye contact with the participants and try to greet and say good bye to each person as much as possible. Eye contact helps me see how fatigued or confused or alert, etc. participants are and I can cue to help them have a better experience. In most of my classes, I know everyone by name (unless they are very new to the class). And I cue according to what I see taking place as well as to what I have planned. I look at what each person is doing as often as I can and cue correction when I can. (No point in cueing a correction when you are about to change the movement pattern.) After class I try to make notes about what I can do to improve my cueing, the flow of the class, and any exercises that don’t seem to be working out, etc.
Your energy, enthusiasm, and attitude really sets the mood and tone for the workout. Make sure you’re positive, motivational, and accountable!..That means being punctual and having strong communication skills. Be very engaging by listening and Being very attentive to your clients by fixing their technique and providing tips because they are seeking your expertise.
Other than that, make sure to deliver a safe and creative workout each time. The client will feel great about every session if you put 100% into it.
Derek Concannon, NASM-CPT
http://wilmingtonmapersonaltrainer.com/
http://www.facebook.com/HyperConditioningProgram
