Also Anytime Fitness operates the same way as Natalie described for Snap Fitness. In your case, you will need to make sure that there is always a trainer at the gym because of the customers you are targeting. Since you are dealing with retirees, keep in mind their age and their health issues or limitations they might be having. As Susan stated, how many retirees or senior citizens will be using the gym at those hours? Is it worth it to have it open and staffed 24/7 if the number of the people working out at those times doesn’t support such decision? A surveillance camera can help, but it’s not a substitute or as efficient as an onsite personnel.
As far are your trainers keeping their certification credentials, they need to keep up with the requirements of continuing education from their organization. If not, then they will lose them. You can also check on them to make sure they are doing so.
SIZE, SECURITY, LOCATION… that goes for any 24 hr location. Does/can it work? Of course, I like these places, I wrote several business plans for them years ago in college.
Working in the environment I can tell you many stories from requiring police response to oh my god factor. Your retirees have family that visit or many other scenarios can be played out in 24 hrs.
Remember any response to negative operation in this situation is reactive. Are there other amenities besides a workout area that may better warrant 24 hr understaffed operation.
There are two side to every coin except the “trick” coin’s. Be willing and able to deal the opposing (+/-) factor/s of these operations or go in blind and somebody may show you a little trick once or more.
I always wondered what liability does a fitness center have if a member suffers a cardiac event, let’s say in the shower? What type of emergency response system do they have in place.
The vast amount of people we are training have clinical conditions and there is no way of knowing whether one’s clinical condition is controlled or not.
I, personally, believe it’s fraught with risks.
I happen to work in a medically based fitness facility. I work with individuals who are older and younger and have seen many things happen. here have been many times that I have seen someone code and if staff wasn’t there the person would have not made it. This of course is the most drastic case, but anything can happen. From my experience it could be really risky. If something serious happens you usually do not have alot of time.
Both of my centers are 24 hours. Now I do not own them, simply manage so I am not familiar with the insurance part. However what we do at Snap Fitness in Bismarck (this is not nationwide just our locations) is staff them Monday – Thursday 11-7 and Fridays 11-3.The doors remain unlocked during those times, otherwise key cards must be used to enter. My trainers come and go from 5 am until 9 pm. All of our trainers are either Snap employees or independent contractors. We have surveillance cameras in which we can monitor from home or at the club going back within certain dates. We also have lanyards with a direct link to our security system and emergency buttons. When you state leave the doors always open you would want them locked at the point it is not staffed with a way for members to access them.
I am unsure what you mean by keep their credentials in regards to your question. We have had an issue with trainers not hired by us coming in when we are not staffed and training others – however it is usually caught in some way and addressed.
Just keep in mind – the more you are staffed the more success you will have. Whether it is with new members or PT revenue. Just because the gym is open 24 hours does not mean it will be more successful. It may mean more overhead cost. Difference in insurance. It may be the opposite you may open up to a whole new market if you don’t have many 24 hour near your area.