Instructors not answering my e mails requesting updates on their certifications, instructors not teaching on the phrase, members who are super bossy. I’ve only been there a week and its my first coordinating job. I would like to tighten things up and add/remove some classes, and i know that it will create pushback from instructors and members. I don’t want to come off as a nag from the get -go. Please, any advice will be MOST helpful.
I feel for you. I would recommend deciding what “absolutely” must be done right away for safety and business reasons. Instructor certs are definitely one of those. No cert would mean no teaching at a facility. That alone could void your insurance. Check this to make sure. Because if it does void your insurance and something happens, the facility is very likely to go out of business.
Second, I recommend not trying to make too many changes all at once. If you can get your instructors to sit down and discuss things, come right out and ask them which changes they can deal with now. Then work on any other changes over time.
Since I don’t know all of the things you are dealing with, these are just my first thoughts. Feel free to get in touch with me if you would like to discuss this further.