Instructors not answering my e mails requesting updates on their certifications, instructors not teaching on the phrase, members who are super bossy. I’ve only been there a week and its my first coordinating job. I would like to tighten things up and add/remove some classes, and i know that it will create pushback from instructors and members. I don’t want to come off as a nag from the get -go. Please, any advice will be MOST helpful.
Interesting, Stacy. I have never heard that after you hire someone, you can’t force them to get a certification. Most of the places where I’ve worked have either required new-hires to be certified or in some cases to be certified within 6 months of hire.
If you can’t require them to get certified, I wonder if you can require them to meet other minimum requirements. For example, start a system of performance reviews. Being on beat is such a basic tenet of being a fitness instructor (except in some HIIT or bootcamps where music is background), that would be really frustrating.
Do you know what your owners / bosses want from you?
Have you considered surveying the membership?