Instructors not answering my e mails requesting updates on their certifications, instructors not teaching on the phrase, members who are super bossy. I’ve only been there a week and its my first coordinating job. I would like to tighten things up and add/remove some classes, and i know that it will create pushback from instructors and members. I don’t want to come off as a nag from the get -go. Please, any advice will be MOST helpful.
one sentence stood out for me: “I’ve only been there a week and its my first coordinating job.” I realize that you feel under pressure of proving yourself to deal with this ‘sloppy mess of a group ex program’.
Maybe you have not worded things like that to your instructors but I suspect the sentiment came across like it. If you want to succeed here, you have to do some fact-finding first. Generalizations like ‘sloppy mess’ won’t get you anywhere and will only antagonize the instructors further. Like it or not, you are dependent on the good will and cooperation of your instructors. Monitor classes and be specific in what needs improvement. Ask members what they want. They may appear to you as bossy but they are paying your salary, and your job is to make them happy, all the while keeping an eye on your employer.
Was there a coordinator before you came? Somebody must have been organizing this. Who told you about the ‘sloppy mess’?
Put yourself in the shoes of your instructors. How would you like to be approached if things were reversed? You will have a much easier time if you earn their respect rather than trying to act on authority. Newton’s law still applies that for every action there is an equal and opposite reaction.
I hope you can hit a reset button and start over with building a relationship with the members and instructors.