Small Group Training Cancellation Policy. What is a good policy regarding someone cancelling a 4 week SGT? ADVERTISEMENT 576 viewsFebruary 15, 2015 0 Irene February 15, 2015 0 Comments I just registered 4 people for a 4 week SGT. Each person was informed that if they cancel, they lose the session(s). One person cancelled stating a family emergency. Is my policy too harsh? Or is it fair? Any suggestion would be appreciated. 6 Answers ActiveVotedNewestOldest 0 Sue0 Posted 0 Comments I would credit her for another series. Unless she can get someone to take her spot! You are viewing 1 out of 6 answers, click here to view all answers. Register or Login