Hi, I just converted my packages to monthly billing like Karin did and boy did it ever relieve that stress. It helps hold clients accountable, slows down cancellations and helps with retention since it is indefinite. After a while it is like another monthly bill that comes out of their account and they sorta forget about the cost.
I’m kind of a softy on this subject. I do believe in an expiration but I keep it at 99 days of undocumented abandonment (That’s 3 x 31 day months + a week). If it is a discounted package of sessions, I am a bit more ruthless. I only package sessions for a purpose like: Dropping 3 dress sizes in 3 months. So if after the 3 months a client has missed substantial amounts of scheduled time, I offer to charge the per session rate for what we have done and refund the rest, or put it towards more individual sessions.