I am looking for ideas on the best way possible to make sure PT clients are paying the club. Our trainers have an agreement with the owner for a % but it is my job as the manager to take the contracts and payments and enter them into our system. However, I am trying to verify that all clients that are being trained, are paying (according to the contracts – not just paying the trainer), and getting entered into the system properly.
I have heard of issues going on within other clubs in the area in which trainers are taking money “under the table” and wish to avoid this happening in my clubs. Any best practices or advice greatly appreciated.
We use a computer system not only for our membership base but to schedule the training. All trainers must book and complete their sessions into the system in order to get paid. Clients are able to keep a credit card on file-it streamlines the whole process, and all of our trainers are independent contractors too.
If you can, why not have the clients pay the club directly and then you issue a ‘net’ check to the trainers? By using this method, along with a client sign-in for sessions this should help.
Also, this may sound “pie in the sky,” but I would not have trainers work in my studio/gym/club that I cannot trust. I would make sure that I pay the trainers a good rate (to attract the best), and make it be known that if anyone is caught “cheating the system” they are GONE no questions asked.
Even with logging sessions into a computer and not paying until the sessions are completed I believe there is not a totally fool proof way to be one hundred percent certain that your trainers are not getting paid under the table
I think renting space/time is a great way to handle this and I agree with LaRues pie in the sky comment