Personal Trainers: Have you… or would you… reduce your hourly rate for an existing client to keep the client?

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256 viewsMarch 14, 2018

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MATTHEW March 14, 2018 0 Comments

Full question
Personal Trainers: Have you… or would you… reduce your hourly rate for an existing client to keep the client, after they talked to you about not being able to afford you?

11 Answers

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score 0 · Answer 1 · -0001-11-30T00:00:00+00:00

Hi Matthew,

I have done so under exceptional circumstances and with the understanding that this was temporary. The example I have is a client who has lost her job and was very stressed about no being able to find another one easily. She had been a client for years, and I knew that it was extremely important for her well-being to continue to exercise (and have the counseling that goes along with personal training). After she had a new job, she started paying regular rates.

Karin Singleton
www.KarinSingleton.com

score 0 · Answer 2 · -0001-11-30T00:00:00+00:00

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Harris Posted November 30, -0001 0 Comments

Same here, I have done it under extreme circumstances as well.

score 0 · Answer 3 · -0001-11-30T00:00:00+00:00

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Andrew Posted November 30, -0001 0 Comments

I did as well. It’s not just about the money that motivated me to choose this profession.

score 0 · Answer 4 · -0001-11-30T00:00:00+00:00

Hello Matthew Feldman,
It depends on the client and the situation. Yes, I have reduced rates in emergency situations. Other than that, no; people find the money for their priorities. What is more important than health?
Thank you,
Natalie aka NAPS 2 B Fit.

score 0 · Answer 5 · -0001-11-30T00:00:00+00:00

I’ve offered this Twice in the last few years, per client requests. One client was honest and forthcoming; one was absolutely not. So I’d say, yes, but we must use our intuition.

Personal Trainers: Have you… or would you… reduce your hourly rate for an existing client to keep the client?

11 Answers

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