I train a group of 3 people, charging them each $100/month with an automated recurring payment. One member of the group wants to PAUSE/hold for July. The other two still want to train. I have no problem pausing the 1 membership, however I’m trying to decide if I should charge the other 2 extra for that month because normally 2 people training is #35/sesssion ($25/session is my small group rate…)My reasoning for wanting to charge is that, if I don’t they might start to do this more frequently (taking a month off) then I am making way below a rate I am comfortable with for 2 people… Any thoughts?
THANKS Nancy, that’s a Very good point. I don’t think I will charge the other two for that reason.
I forgot to mention to them that technically, each year they get a FULL MONTH OF FREE training because some months have 5 weeks (there are 52 weeks in a year, but I only charge for 48). This accounts for vacations and things that may arise.
I think I will chalk this up as a learning experience, (as this is my first group), let her pause the month and mention that next time I would only let people “pause” memberships if they are taking more than a month off. Does that sound reasonable?