I train a group of 3 people, charging them each $100/month with an automated recurring payment. One member of the group wants to PAUSE/hold for July. The other two still want to train. I have no problem pausing the 1 membership, however I’m trying to decide if I should charge the other 2 extra for that month because normally 2 people training is #35/sesssion ($25/session is my small group rate…)My reasoning for wanting to charge is that, if I don’t they might start to do this more frequently (taking a month off) then I am making way below a rate I am comfortable with for 2 people… Any thoughts?
I don’t think it’s reasonable to tell the other two clients their price will be raised by 50%. They are buying a product, “small group training,” and it’s not their job to fill your class.
When my small group classes are the right size, they’re the most profitable classes I teach. BUT, it’s not my attendees’ job to recruit other members. Some days, I have 2 people and I make a lot less than I make for a private sessions. But then there are the days I have 5 people and that’s great money.
Maybe you tell your “pause” member that yes they can pause, but you will try to fill their spot while they’re gone. Or charge a “pause” fee. We have a hold fee at one club where you can hold your membership for a few months without having to pay the rejoin fee. It’s about 1/3 of the monthly dues.