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Hi Patti,
If you need a copy of your receipt for your purchase please go to your “Purchase History” section, which can be accessed in your My Account page. Here is a quick link to go directly to your account details: www.ideafit.com/accountdetails (scroll down to bottom of page).
To request a new membership card, please contact our Inspired Service Team at 800-999-4332, ext. 7 or [email protected].
In best health,
Marco Velasco
Inspired Service Manager
IDEA Health & Fitness Association
Inspire the World to Fitness®