I am trying to get my staff more engaged. I am looking for ideas on how to stress the importance of their position. We are a small club with limited staff hours so most of my employees work very little & I feel they are disconnected from the job. I found a great article on the importance of the front desk staff & had a hard time getting them to read that. I want them to feel like their job is the most important part of our club. Any suggestions would be great!
Personally, I always hated meetings just for the sake of having a meeting. There is only so much happening in a week to discuss. E-mail updates in-between are important.
An article like the one you mentioned may be something for a meeting. But be careful there. I am also part-time (teaching classes at a club) and make an effort to attend ‘mandatory meetings’. At one of those, I all but flew off the handle when there was truly nothing of any relevance to me and I had been adjusting my schedule and wasted two hours.
I suggest a monthly staff profile (not necessarily ‘Employee of the Month’) with a picture and a paragraph how this person is important to the organisation and the member of the club. It should be for all (member and staff) to see.