I’m back with another slow struggle. Our gym runs classes that are 30 mins, 45 mins, or 60 mins long. However, I am encountering that hardly any of the instructors follow the posted schedule or the time outlines for their classes.
Without being too harsh, each instructor is in it for themselves but play this off as “well I can’t do a proper class within that time”.
I am frustrated as I have taken many classes and it seems these instructors just want to do what THEY want instead of following the guidelines of their jobs. Another reason this is frustrating as then instructors also complain they can’t start on time because a class ahead of them is still going. The last reason is because the classes are posted this way which I feel can be confusing to members.
I love the passion and commitment to offering high caliber classes. How do I communicate this to instructors who insist on continue to argue with me and still teach beyond their class time?
I can understand your frustration to the situation. I agree with a lot of other responses to your question. If members are complaining that their class isn’t starting on time because the previous class doesn’t end on time, then you have to address the instructors involved. Why are the instructors running over into the next class? Are the instructors not arriving on time to begin class on time? Are members coming up to the instructor after class and asking questions or just carrying on a personal conversation with the instructor? Let them know that you appreciate their efforts to provide their class the proper amount of time slotted for the class format but also explain the importance of adhering to the class schedule. It’s common courtesy to start & end your class on time not only for your fellow instructors but also for the members. After all, the members are the very ones who provide instructors with a pay check.
At one of the clubs I taught at, there was no buffer time from my class to the class right after mine. I always made it a point to let my members know that class would end 5 minutes early to allow the following class time to come in and set up. None of the members ever had an issue with it or complained about my class ending a few minutes early. Also, if I had members approach me to ask questions or talk to me personally, I always asked the member to step outside of the fitness room so we can talk & let the other class begin.