I was certified with Bally’s in ’04. I renew every 2 years with Bally’s but they are no longer doing it. After at least a dozen phone calls to them, not one person has returned my calls to let me know who is taking over for Bally’s now that they are no longer renewing certifications. I followed the links that some wonderful people gave me (from this website) to try and find out where I can get recertified, but no one ever calls back.. Help!!