For those of you who have in the past or currently been employed at a fitness facility in any capacity (as employee or as an independent contractor) what incentives or other benefits made it worth while to stay – – perhaps longer than you anticipated?
Basically, how can gym owners and managers help alleviate turnover rates for both employees and independent contractors?
If you are a gym owner/manager and had success in keeping great personal trainers, what worked for you?
I think good management is a must. Communication and communication skills with employees cannot be overstated. Listen yo your employees and staff…they have more eyes and ears on the floor than one manager.
Their input should be highly valued as well as insights to market trends, what clients and members are saying about the facility and what the competition is doing.
I see so many “Ground Hog” ( repetative-same ole same ole) days and managers get complacent. Make sure employees are part of a/the team and should be informed to the direction the club is headed. Frequent meetings with staff should be scheduled as well.
Offer raises every year…even if its small…they will value the attention that the management has showed them. Get to know your employees intrests, birthdays etc.