it is my understanding that this is under the control of the organization that has certified you. I would contact them.
However, sometimes things can be hung up, and it may help to re-submit those certifications for verification.
I’ve had trouble with two of my certifications coming through to show up on my IDEAfit profile. Both times, I called IDEA. Their suggestion was that it was an issue from the certifying end and I had to call the certifying body. Sadly, I have done that, deleted the certification, and re-entered the certification to try pinging the certifying body another time, but neither issue has cleared up. I think there are some glitches in the system that they might not know how to fix.