I renewed my membership on Dec3 at 1/2 off. Why does the website show me expired?

Hi Mary,

My name is Calvin with IDEA. I looked into your account and it shows that created a second account with a different email address which is causing the confusion. The old account no longer has the membership because a new account was created with a different email address.

Please contact me at 800-999-4332 ext. 287 or [email protected] so I can merge your accounts together and you can inform me on which email you prefer to keep.

Keep inspiring,

Calvin