I don’t think I can be of much help but the nice staff at IDEAFIT will be able to assist you in correcting your membership expiration date. You can get in touch with them at [email protected].
My name is Calvin with IDEA. I looked into your account and it shows that created a second account with a different email address which is causing the confusion. The old account no longer has the membership because a new account was created with a different email address.
Please contact me at 800-999-4332 ext. 287 or [email protected] so I can merge your accounts together and you can inform me on which email you prefer to keep.