I have a client who I have been working with for a few months. She has canceled several sessions and I know she isn’t doing workouts at home, or following a healthy diet. This week is our last session (I am not sure if she plans on purchasing another package but I doubt it).
With most clients we would do an assessment to see where they have progressed, etc. I am a little hesitant to do this with her because I don’t want to discourage her at all, but at the same time I feel like it would be important to do. How would you approach this situation?
I do know in the way of form (doing squats, lunges, etc.) She has gotten better, so I will mention that to her. But, what would you say/do besides that?
This is a delicate situation and handling it properly will benefit both of you. First of all, do you know why she has cancelled some sessions with you and why she hasn’t followed a proper diet? Knowing the reason why your client has made these choices will better prepare you for conversation during your final assessment. One thing I have learned over the years is to use what is called the “correction sandwich”. No one likes to be corrected or counseled on what they did or didn’t do. You mentioned that her form has improved so this can be an encouragement to her. Asking the right question(s) in a proper manner regarding her adherence to the fitness program will help her to see where she needs improvement. In her mind she may already see herself as a failure so repeating it won’t be very encouraging to her. Let her think about the reason(s) why she didn’t adhere to your program. Then follow up by reinforcing the positive (i.e., her form).
I wish you well and I hope this helps.