What should my cancellation policy be?

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3.47K viewsApril 28, 2011

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Patricia April 27, 2011 0 Comments

I just started my own personal training business and am trying to decide on my cancellation policy. How do other personal trainer handle this?

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All of my clients are on a monthly plan. Since their accounts are being charged every 28 days no matter what, it’s only fair that they can contact me directly anytime they need to cancel. However, I do have a tardiness policy that I enforce.

What should my cancellation policy be?

15 Answers

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