24 hours with a 1st time “Grace”. If they reschedule within the week they don’t get charged 9if it is possible for them to reschedule). No shows and very last minute get charged no exceptions. I really enforce this at the beginning because clients need to realized that my time is valuable and I could have booked the hour with more advanced notice. Of course exceptions do apply in certain cases but i am pretty strict with this policy and it has worked very well. I heard this quote once and have never forgotten it….”we teach people how to treat us”.