I’m new in the fitness industry, but has experience in being a (Virtual Assistant) VA for some time now. I am currently employed as a fitness assistant who runs the trainer’s diary, sending emails, assisting clients with their bookings and inquiries, cancellations, reschedule and stuff since the trainer has a tight schedule and is having difficulty in getting back to clients inquiries/concerns immediately.
I’m just having difficulty in profiling the clients, finding the right software to organize all of the trainer’s client.
So I humbly ask if you can suggest/recommend any software (other than Mind&Body- I find it not very user-friendly). If you can also share some experience on what else I can do to increase sessions or invite back clients who are not attending gyms/sessions anymore?